Frequently Asked Questions

 

1. What is the ordering process?

2. How are online payments processed?

3. When will I get my stuff?

4. How much is Shipping?

5. Can I place a custom order?

6. What is your return policy?

7. How should I wash my stenciled t-shirt or appliqued clothing?

8. How are your items sized and can I order different sizes?

9. Can I buy your items in stores?

10. Do you have Megan Lee Designs gift certificates?

11. Are you going to be in my hometown anytime soon?

 

1. What is the ordering process?

You can now add items to the shopping cart and follow the instructions from there. Or, you can always email me an order and I can walk you through the process.

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2. How are online payments processed?

All orders placed on meganleedesigns.com are managed and collected securely by Mal's E-Commerce and Propay. We DO NOT keep any credit card information on file.
 
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3. When will I get my stuff?

Orders are usually shipped within 1-3 business days from the purchase date. All Domestic orders are sent via USPS with delivery confirmation which ships in 2-3 business days. Please allow extra time for international orders.
 
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4. How much is Shipping?

Shipping costs are built into the cost of the item so the price you see is your final price!
 
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5. Can I place a custom order?

Sure - just email me with your request and I will let you know if its possible. I have worked with many people in the past on custom purses, messenger bags, even custom sockdogs to look like a real dog!
 
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6. What is your return policy?

If you are unhappy with any of your purchaces, return the item in perfect condition within 5 days for a refund (less shipping costs). If you ever have troubles with any item I will gladly fix the item for free.
 
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7. How should I wash my stenciled t-shirt or appliqued clothing?

All of my stenciled tees are American Apparel brand (sweatshop-free). American Apparel's garments are also very soft, and have a youthful fit. You may want to order a size larger than you normally wear if you don't like tight shirts. Please wash inside-out on warm or cool and tumble-dry as usual. For appliqued clothing I suggest the gentle cycle and line drying for the longest life.
 
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8. How are your items sized and can I order different sizes?

American Apparel tees tend to run a little small so it's important to check the size chart to make sure you're getting the best fit.

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9. Can I buy your items in stores?

Yes! Megan Lee Designs is in a few brick and mortar stores...more coming soon.

Renegade Handmade
1924 W. Division St.,
Chicago IL 60622
www.renegadehandmade.com

Wholly Craft
3169 N. Hight Street,
Columbus, OH
www.whollycraft.net

The Flying Pig, Gallery and Greenspace
N6975 State Highway 42
Algoma, WI 54201
www.theflyingpig.biz

If you would like to carry Megan Lee Designs in your store please email me for more info. info {at} meganleedesigns.com

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10. Do you have Megan Lee Designs gift certificates?

Of course - just email me and I will send a custom certificate in any denomination from $10+

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11. Are you going to be in my hometown anytime soon?

Please check my home page for upcoming shows. I have had past shows in Milwaukee, Chicago, and Columbus. If you know of a cool crafty show in your area please email me.

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